Frequently Asked Questions
About Food Handlers Card

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Renewal FAQ’s

How do I renew my Texas Food Handler certification?

Renewing your Texas Food Handler certification is straightforward. Begin by visiting the Texas Food Handler website and logging in with your email address and password. Once logged in, navigate to your dashboard and select the “RENEW COURSE” option. Review the pre-filled student information to ensure accuracy; if any details need updating, make the necessary changes before proceeding to checkout.

In case you’ve forgotten your password from two years ago, don’t worry. Simply click on “Forgot password?” on the login page, enter your email address, and follow the prompts to reset your password. Once your password is reset, you can proceed with the renewal process as outlined above.

When should I update my Texas Food Handler certification?

Your Texas Food Handler certification remains valid for 2 years from the date of issuance. To ensure compliance with Texas law, it’s recommended to renew your certification before the expiration date printed on your Certificate. This ensures uninterrupted compliance with state regulations regarding food handling.

How long does it take to renew my Texas Food Handler certification?

Taking the Texas Food Handler training course to renew your Texas Food Handler certification typically takes about an hour to complete.

Do I need to retake the entire Texas Food Handler training course for renewal, or are there shorter options available?

Yes, for certification renewal, you will need to retake the entire Texas Food Handler Course. The course content is periodically updated to align with the requirements set by the Texas Department of State Health Services (DSHS), ensuring you receive the most current information on food safety practices.

How much does it cost to update my Texas Food Handler certification?

The regular price to take the Texas Food Handler course is $7.95. However, as a gesture of appreciation for our returning students, we offer a $1.00 discount. Therefore, the cost for renewal is only $6.95.

Will I receive a new Texas Food Handler certificate after renewing my certification?

Yes, upon successful completion of the renewal course, you will be issued a new Food Handler certificate. This certificate will feature an updated expiration date, valid for another two years from the course completion date. Your updated certificate will be promptly emailed to you, and you can access and download it anytime through your dashboard while it remains valid.

Is there a grace period for updating my Texas Food Handler certification after it expires?

Texas regulations mandate food servers to complete an accredited food handler training course within 30 days of commencing a food-handling job. However, if you’re currently employed in a food-handling role, there isn’t a designated grace period for updating after certification expiration. It’s crucial to update your certification before the expiration to ensure continuous compliance with state regulations and seamless continuation of your food handling duties.

General FAQ’s

Do I have to use the same device the whole time when taking my course online?

No, you can take your course on any device my simply logging into your account.

How long do I have to take a course?

Once we have received the course fee, you will have 90 days to complete the course.

Do you charge extra for audio?

Audio is available in our Texas Food Handler course and is included.

What languages do you provide your courses in?

We provide all of our courses in English and Spanish.

I don’t have a printer. Can you mail me my card or certificate?

Yes, we’d be glad to mail you your card or certificate. You can order this online when logged into your account.

What if I forgot my password?

If you forgot your password, click the Login button in the banner above. Then click Forgot Password? You can then enter your Username and Email Address to get your password emailed to you.

What is your Satisfaction Guarantee?

We guarantee your satisfaction of our Online Courses. If you are not satisfied, you may submit a written request for a refund to support@5-starcertification.com within 48 hours of starting your Online Course but prior to completing your Online Course and the amount paid by you to us will be fully refunded within 3 business days.

Once I’ve started a course, do I have to finish right away or can I log out?

You can start and stop as many times as you need. Each time you log out, you’ll continue your course exactly where you left off when you log back in. However, you must finish the course within 90 days.

Texas Food Handler Course FAQ’s

Is there a Test for the Texas Food Handler Course?

There is no mandatory test for the Texas Food Handler Course.

How long will the Texas Food Handler course take?

Generally, the course will take between 1-2 hours. We don’t have timers and you can login and logout as many times as you’d like. You can simply learn at your own pace.

Do I need a Texas Food Handler Card?

If you are a food hander (handles, prepares, serves, sells, or gives away food for human consumption) then you are required by the Texas Department of State Health Services to complete an approved food handler safety course within 60 days of being hired.

Is your Texas Food Handler course approved by the state of Texas?

Yes, our Texas Food Handler Internet (Online) Training Course is state-approved and accredited by the Texas Department of State Health Services (DSHS).

How long is a Texas Food Handler Card valid?

A Texas Food Handler Card is valid for 2 years.

How will I receive my Texas Food Handler Card and Certificate?

After the completion of your course, you can immediately download and print your FREE food handler card and certificate. We recommend, you download and save your food handler card and certificate as well in case it gets lost. However, you can always access your account online through our website and download both documents while still valid.

TABC Certification FAQ’s

How will I receive my TABC Certificate and Card?

After completing your course, you can immediately download and print your FREE TABC Certificate and Card. We recommend downloading and saving both documents in case they are ever lost. You can also log in to your account through our website at any time to download your certificate and card, provided they are still valid.

Do I need to provide my Social Security number and date of birth?

Yes, but only if you are registering for the TABC Certification course. This information is required to report your course completion to the Texas Alcoholic Beverage Commission (TABC). Our website is secured through Norton Secured and Authorize.Net to help protect your personal information.

What are Authentication Questions?

Authentication questions are required by the TABC to verify that the individual who registered for the TABC Certification course is the same person completing the course.

Is there a test for the TABC Certification course?

Yes. The TABC Certification course includes a mandatory final test consisting of 25 questions. You must earn a score of 70% or higher to pass.

What happens if I don’t pass the Final TABC Certification Test?

You must score at least 70% on the mandatory 25-question final test to pass the course. If you do not achieve a passing score, you will be required to review the course again before taking the final test a second time. There is no additional fee to retake the course or the final test.

How long will the TABC Certification course take?

The course generally takes about 2 hours to complete. There are no timers, and you may log in and out as often as you like, allowing you to complete the course at your own pace. However, the final test must be completed in a single sitting.

Is your TABC Certification course approved by the State of Texas?

Yes. Our TABC Certification course is approved and accredited by the Texas Alcoholic Beverage Commission (TABC).

How long is a TABC Certification valid?

A TABC Certification is valid for 2 years and is registered with the Texas Alcoholic Beverage Commission (TABC).

Do I need a TABC Certification?

Texas law does not require individuals who sell or serve alcoholic beverages to be TABC certified. However, many employers require TABC Certification as part of their employment or training requirements.